IT Specialist​/IT Support Assistant

Job Title

IT Specialist 1/IT Support Assistant, 2

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security.

This position will be based in the greater Frederick, MD area (Western MD region).

• Operation and maintenance of various high speed/high capacity multi‑function printers
• Moving/relocating equipment within and/or between facilities
• Interviewing clients as part of pre‑deployment asset discovery
• Repair/replace defective equipment
• Updating asset management system to reflect work performed
• Installing and maintaining PC hardware and software and applying specific configuration profiles
• Troubleshooting network usage and computer peripherals
• Performing system backups and data recovery
• Resolving network communication problems
• Email administration
• Network security
• Preparing assets for disposition and other administrative duties
• Network operations and maintenance
• Familiarity with inside and outside plant operations
• Familiarity with routers, switches, firewalls, etc.
• Familiarity with cabling and splicing, etc.
• Transporting equipment between multiple facilities within an assigned service area, as directed by an IT representative
• Responsible for all deployment, downloads, doing local installations

• High school diploma
• Basic training in IT support, including relevant on‑the‑job training
• 1–2 years of related experience
• DOD Public Trust Clearance (or ability to obtain)

• Excellent customer service and organizational skills
• Strong written and verbal communication skills and the ability to interact with people at all levels
• Professional attitude regarding attention to detail
• Accurate and timely submission of required reports, documentation, etc.
• US citizenship required for eligibility to access sensitive information
• Licensed and able to drive a vehicle
• Ability to climb a 10 ft ladder and lift at least 40 lbs

Full‑Time

Ashburn, VA 20147 US
Frederick, MD 21702 US (Primary)

Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Employees enjoy more than just a great work environment.

Telos maintains a drug‑free workplace and will conduct drug testing on all applicants who have accepted an offer of employment.

Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Telos is an EEO/AA employer. Telos participates in the E‑Verify program and requires confirmation of authorization to work in the United States.