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Tier 1​/Help Desk Analyst - DoD- IT Support

Job in Frederick, Frederick County, Maryland, 21701, USA
Listing for: Link Solutions, Inc.
Full Time position
Listed on 2026-05-24
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Tier 1/2 Help Desk Analyst - DoD-Ready IT Support

Link Solutions, Inc. is seeking a Help Desk Support Analyst (Associate-Level) in Frederick, Maryland. The role involves supporting and managing desktop computer functionality, providing hardware and software services to users, and working with Tier 1 and Tier 2 service teams.

This position requires active T3/Secret Security Clearance and IAT Level II Certification. Responsibilities include troubleshooting technical issues, installing user devices, and managing incident tickets. A competitive benefits package is offered.

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