Business Analyst

Business Analyst

New York - Remote
• New Jersey - Remote
• Delaware - Remote
• Florida - Remote
• Connecticut - Remote
• Georgia - Remote
• Virginia - Remote
• Maine - Remote
• Maryland - Remote
• Massachusetts - Remote
• North Carolina - Remote
• South Carolina - Remote
Product & Engineering
Remote
Full-time

At Sohar Health, we are a mission‑driven team using data to make healthcare more accessible and equitable. Backed by investors such as Y Combinator, Kindred Capital, and Rebel Fund, we are building the infrastructure layer for frontend Revenue Cycle Management.

Our API‑based platform helps healthcare providers and technology platforms improve patient access, increase conversion, and streamline insurance workflows through accurate, real‑time eligibility and benefits data.

We have spent the last three years building a strong product and landing meaningful enterprise customers. We are now focused on improving the quality, reliability, and scalability of our core systems as we grow.

We are hiring a Business Analyst to work closely with the Product Manager responsible for our Verification product.

This role sits at the intersection of data, product, and engineering. You will be responsible for analysing payer responses, identifying issues in our system, and translating complex data into clear, actionable insights that drive product and engineering improvements.

You will work directly with raw payer data (e.g. 270/271 responses), remittance data (835), internal policy logic, and our data warehouse to understand how our system behaves in the real world.

This is a highly analytical, hands‑on role. You will spend most of your time investigating issues, validating system behaviour, and helping the team improve the accuracy and reliability of our product.

• Analyse discrepancies between eligibility responses and remittance data to identify where outputs are incorrect
• Investigate and triage system issues, identifying root causes and categorising errors
• Work with complex data formats including JSON and EDI transactions (270/271, 835)
• Use SQL to explore trends, validate hypotheses, and perform deep‑dive analysis
• Monitor key metrics (accuracy, error rate, ineligible rate) and proactively surface anomalies
• Collaborate with Product and Engineering to turn findings into actionable improvements
• Improve analysis and monitoring workflows using BI tools and internal data pipelines

• 5 to 10 years’ experience in a Business Analyst, Data Analyst, or similar analytical role, working with structured data in a product or engineering context
• Strong SQL skills and experience querying large datasets and data warehouses
• Comfortable working with JSON data and investigating API or data pipeline behaviour
• Strong analytical thinking, with the ability to identify root causes and communicate findings clearly
• Familiarity with EDI transactions (270/271, 835) and ability to work with complex healthcare data formats

The base pay range for this role is $100,000 – $150,000 per year.

Sohar Health is an equal opportunity employer, and we celebrate diversity and inclusion. We do not discriminate on any basis – race, ethnicity, gender, or background. Our inclusion and diversity initiatives are at the core of our culture, and we welcome any unique perspective that joins our mission.