Senior Functional Analyst - Project Operations

Senior Functional Analyst - Project Operations

Job Location:

US

Employment Type:

Full-Time Regular - 40 hours

Posted Date: 4 hours ago (4/29/2026 8:01 AM)

As a senior functional analyst within the Microsoft Dynamics 365 Project Operations platform, you will help shape the way the firm plans, executes and delivers projects r strategic guidance will support project managers, delivery teams and leadership in building scalable workflows, reliable data and consistent delivery practices.

KCI Technologies is a 100% employee‑owned engineering, consulting and construction firm that values integrity, commitment and innovative growth. The company ranks highly among top design firms in the United States.

We offer a competitive compensation package, family‑friendly benefits, a collaborative work environment, and training, mentoring and resources to advance your career. We are committed to building a diverse and inclusive staff and encourage women, people of color, LGBTQ+ individuals and people with disabilities to apply.

KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The Senior Functional Analyst – Project Operations is a newly created role that builds on experience as a project manager or delivery leader. In this position you will be the functional owner of Project Operations, working closely with Project Managers, Principals, Operations leadership and the PMO to identify pain points, design better workflows and guide enhancements from concept through implementation. Rather than owning a portfolio, you influence standards, improve adoption and partner with technical teams to translate PM needs into lasting platform capabilities.

• Accountable for the long‑term integrity, accuracy and usability of Microsoft Dynamics 365 Project Operations, serving as the senior subject‑matter expert for project‑based and PM‑driven workflows.
• Operate with a high degree of functional autonomy for Project Operations, partnering with the Director of Enterprise Systems on core platform decisions, material workflow changes and long‑term strategic direction.
• Own post‑implementation functional design, configuration standards and operational use across project setup, execution, tracking and delivery workflows used by project managers and delivery teams.
• Establish and evolve functional standards for Project Operations, shaping how projects are planned, managed, governed and reported across the organization.
• Serve as the primary functional owner and escalation point for Project Operations decisions, trade‑offs and cross‑functional issue resolution.
• Own functional prioritization and approval of Project Operations enhancements and configuration changes, including definition of functional and configuration‑specific requirements aligned to operational priorities and platform impact.
• Drive stakeholder alignment and decision‑making to resolve competing priorities affecting project delivery timelines, workflow design and platform stability.
• Lead functional analysis and resolution of complex Project Operations issues, owning root‑cause determination, solution direction and validation of outcomes.
• Act as a trusted advisor to Operations and PMO leadership, balancing operational needs, system capabilities and delivery constraints in functional decision‑making.
• Provide functional leadership and final approval for testing, validation and release readiness, confirming operational outcomes prior to deployment.
• Provide functional governance and oversight for Project Operations data integrity in partnership with the Data Operations Manager, contributing to issue identification, remediation direction and validation of results.
• Partner with ERP technical teams, Data Operations and implementation partners (e.g., HSO) to deliver aligned Project Operations solutions and support downstream reporting and analytics.
• Serve as the functional mentor and escalation point for analysts supporting…