Satellite Communications FSR

Linchpin Solutions is hiring for a dynamic and experienced Satellite Communications FSR.

Onsite daily in Jordan with regional travel within the area.

The FSRs will work as an integrated team of technicians, supporting the installation, troubleshooting, and repair of MWR Global Internet Connect Program (ICP) platform locations throughout designated areas of responsibility. This is a 24x7x365 environment requiring overseas deployment. The primary location will be in Iraq and Jordan with frequent travel throughout Southwest Asia. Additional TDY assignments may include travel to Europe, Africa, and South America.

MWR ICP is a satellite and terrestrial communications program providing deployed US service members, support staff, and contractors with Internet access at deployed locations throughout the world. Linchpin Solutions is looking for FSRs with the ability to navigate the deployed environment, resolve service problems, perform maintenance, and install, configure, and test VSAT and terrestrial internet services in military-deployed areas of operation.

• Experience with Microsoft Office
• Verbal and written communication skills
• Ability to work both collaboratively and individually
• Critical Thinking Skills
• Ability to give presentations and briefings as needed

• Perform installation, maintenance, and repair of deployed systems.
• Install, inventory, test, and modify equipment as required.
• Cable networks, including but not limited to, VSAT, baseband, LAN, and wireless devices IAW established standards and Government approved design, fabrication, and installation specifications.
• Troubleshoot and repair VSAT, LAN, and wireless hardware.
• On call 24x7 to provide onsite support and respond to trouble calls utilizing convoys, Mil Air and commercial travel throughout the region.
• Coordinate the introduction of new MWR ICP technologies and equipment.

• High School Diploma or GED equivalent.
• Bachelor's Degree in IT, Computer Engineering or other technical field is preferred

• Knowledge of VSAT communication equipment.
• IP fundamentals, Cisco routing, and firewall technology knowledge.
• Ability to communicate technical information clearly and concisely.
• Proficient with Microsoft suite applications.
• Basic network protocols, troubleshooting, and repair.
• Basic computer troubleshooting and repair.
• Demonstrated ability to work independently or under general direction

• Military signal or telecommunications background
• Understanding of military organizations and Infantry/Combined Arms operations
• Prior experience working overseas is a plus.
• Knowledge of the Visa process and movements for in-theater locations such as Kuwait, Qatar, Saudi Arabia, UAE and Jordan.

• Will be required to travel frequently by Mil Air, ground convoys, and other modes of Military transportation sometimes experiencing extensive delays and hostile combat environments.
• Ability to live and work in a deployed contingency environment (shared cafeteria, shared bath and sleeping quarters, limited amenities)
• Working understanding of Army/Marine Corps logistic forms policy and procedures and understanding of basic military concepts.
• Possess a current United States Passport valid at least until 2026.
• Possess a valid United States Driver's License in good standing.

Linchpin Solutions, Inc. offers paid vacation time, sick time, and holidays. We offer a 401K plan with matching, as well as health, dental, and vision insurance. We also provide Short-Term Disability, Long Term Disability, and Life insurance which is funded by Linchpin Solutions.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.