Lifecycle Support Analyst

Lifecycle Support Specialist Position Overview

Support large, complex hardware and software systems in the Intel Sector’s Cyber & Analytics Business Area (CABA). Duties include hardware/software control, tracking, maintenance, data management, and continuous process improvement.

• Provide hardware and software control, tracking, and management support.
• Research and update hardware maintenance, software support, and license information; maintain supporting documentation.
• Research and update lifecycle information for hardware and software, including End of Life, End of Life Support, and End of Sale status.
• Generate reports or provide data to support technical team requests.
• Support continuous process improvement and validate data within the Hardware and Software Data Management System.
• Provide back‑up support for the Contractor Acquired Property (CAP) report.

• Bachelor’s Degree in Information Technology, Business, or a related field, and at least 8 years of relevant experience (or experience may substitute for a degree).
• Minimum 8 years of government purchasing, data management, hardware/software management, and quality control experience.
• At least 3 years of experience in one or more of the following: data management and maintenance support for large scale systems; software license support; hardware warranties and maintenance; government hardware/software purchasing; documenting hardware/software lifecycle data.
• Detail‑oriented, able to handle time‑sensitive tasks in a fast‑paced environment.
• Strong organizational, interpersonal, written, and oral communication skills.
• Self‑motivated, proactive, capable of planning and prioritizing tasks independently.
• Disciplined researcher and troubleshooter, willing to work until problems are resolved.
• Positive attitude and excellent people skills.
• Clearance Required:
  
  TS/SCI with Polygraph.

• Experience working in an Agile development environment.
• Hands‑on system administration/help desk experience related to hardware and software maintenance.
• Formal quality assurance or configuration management experience on a large technical system.
• Experience establishing, documenting, and implementing process improvements.
• Experience working with financial data.

$82,550.00 – $ (general guideline).

Competitive compensation, health and wellness programs, paid leave and retirement options, and professional development opportunities.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.