Product Management Director - Agentforce Operations Private Cloud Edition

Product Management Director - Agentforce Operations Private Cloud Edition

We are seeking a senior product leader to pave the strategy, roadmap, and execution for a Private Cloud Edition of our SaaS-based Agentforce Operations platform. The role focuses on transforming our commercial SaaS product into a secure, compliant, and supportable edition that can operate inside customer‑owned, isolated, or air‑gapped cloud environments such as defense cloud enclaves, sovereign clouds, and other private deployments.

• Define and execute vision, strategy, and roadmap for the Private Cloud Edition, emphasizing trust, compliance, security, privacy, scalability, accessibility, and enterprise readiness.
• Conduct deep dives into product/platform architecture to support key requirements of enterprise customers from both public and private sectors, including secure cloud operations, AI/ML‑enabled decision support, and operational resilience.
• Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teams.
• Collaborate closely with customers, partners, Forward Deployed Engineers, UX, and User Research & Insights teams to identify opportunities and validate solutions.
• Refine pricing and packaging model focused on customer outcomes and drive the go‑to‑market strategy and execution for new products and features.
• Lead cross‑functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue.
• Evangelize product value internally and externally to enterprise and government customers, prospects, and at industry events.
• Establish and track clear success metrics and ensure visible progress toward closing gaps and maturing capabilities with each release.

• 10+ years of product management, technical product management, platform product, or enterprise software experience.
• 5+ years of experience with SaaS, cloud platforms, infrastructure, security, or enterprise application platforms.
• Demonstrated experience taking complex enterprise software capabilities from strategy through execution, launch, adoption, and lifecycle management.
• Strong understanding of modern SaaS architecture, including multi‑tenancy, identity and access management, data isolation, APIs, integration, observability, release management, and cloud operations.
• Experience with secure cloud environments, regulated industries, government customers, or highly controlled enterprise deployments.
• Working knowledge of cloud infrastructure concepts (IaaS, PaaS, SaaS) across AWS, Azure, Google Cloud, or private cloud environments.
• Strong familiarity with security and compliance concepts such as encryption, key management, vulnerability management, access controls, audit logging, least privilege, secure SDLC, incident response, and compliance evidence collection.
• Ability to translate complex security, compliance, and infrastructure requirements into actionable product requirements.
• Strong executive communication skills and stakeholder management, with the ability to influence and align senior stakeholders across product, engineering, security, legal, compliance, risk, sales, and customer organizations.
• Experience working with large enterprise customers, government agencies, defense contractors, or system integrator partners.
• Excellent written communication skills, including PRDs, strategy documents, roadmap narratives, customer‑facing explanations, and executive updates.

• Preferred a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship and can meet government screening standards.
• Strong technical background in computer science, engineering, cybersecurity, cloud infrastructure, or enterprise architecture.
• Experience with private cloud, single‑tenant SaaS, dedicated cloud, sovereign cloud, hybrid cloud, or air‑gapped deployment models.
• Familiarity with Kubernetes, containers, infrastructure as code, CI/CD, hardened images, STIGs, FIPS‑validated cryptography, SBOMs, artifact repositories, and secure software supply chain practices.
• Experience building or…