ServiceNow Administrator​/Developer

Qualifications

• Minimum of 2 years of experience as a Service Now Administrator/Developer.
• Familiarity with web-based user interfaces (HTML, XML, CSS).
• Experience creating and maintaining technical documentation.
• Demonstrated ability to mentor junior team members.
• Excellent communication and interpersonal skills.
• Linux/UNIX system troubleshooting experience.
• Development experience with JavaScript or other high-level programming languages.
• Ten (10) years experience as SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Compliance with DOD 8570.01-M with a minimum certification of IAT Level II. (CCNA – SECURITY; GICSP; GSEC; Security +; SSCP)
• Experience managing a self-hosted Service Now instance, including performing required upgrades to core Service Now applications.
• Java development experience.
• Experience reviewing processes and implementing efficiencies.
• Service Now certifications are a plus (e.g., Administrator, Developer).