Software Asset Management Lead

Responsibilities

• Manage the end-to-end Software Asset Management (SAM) lifecycle, including procurement, deployment, maintenance, utilization, and retirement of software assets across the enterprise.
• Provide leadership and guidance to work provided by a team of technical professionals.
• Ensure accurate inventory reporting, reconciliation, and documentation to support regulatory and financial requirements.
• Identify and recommend automation and tooling enhancements to improve governance and reporting maturity.
• Lead cross-functional initiatives to improve software asset management process maturity.
• Track software entitlements, monitor license usage, and conduct internal audits to ensure compliance and cost-efficiency.
• Perform in-depth data analysis in Service Now to provide visibility into software usage and compliance status.
• Compile financial, contractual, and inventory analysis data to support enterprise IT asset lifecycle management.
• Recommend and help enforce SAM policies and procedures to ensure software compliance and mitigate audit risks.
• Respond to internal and external audit requests; investigate licensing discrepancies and resolve compliance issues.
• Support onboarding of new enterprise software titles into Service Now SAM Pro, including gathering requirements, conducting stakeholder interviews, and documenting business and technical needs.
• Collect, analyze, and maintain data on software usage, versioning, contract end dates, and license information to ensure accurate asset tracking.
• Assist in developing strategies for software consolidation, licensing compliance, and cost reduction initiatives.
• Analyze business processes, data flows, and operational reporting.

The pay range for this position is $70/hr - $80/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 7+ years of experience with Enterprise-Wide Software Asset Management
• 5+ years of experience with Service Now Software Asset Management (SAM Pro) and Hardware Asset Management (HAM Pro) implementations.
• Knowledge of enterprise software licensing, contract management, and asset lifecycle processes.
• Familiarity with asset data normalization, catalog items, work spaces and compliance dashboards.
• Strong analytical skills and attention to detail in data management.
• Excellent written and verbal communication skills, problem-solving.
• Proficient in Excel and reporting tools
• Ability to obtain and maintain a Public Trust clearance