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ICAM Customer Success Manager; DoD - Hybrid

Job in Frederick, Frederick County, Maryland, 21701, USA
Listing for: General Dynamics Information Technology
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    IT Consultant, Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: ICAM Customer Success Manager (DoD) - Hybrid Growth
A leading IT service provider is seeking a Customer Success Manager to support the Identity, Credential, and Access Management program in Fort Meade, Maryland. This hybrid position entails ensuring that customers have a positive experience during implementation and ongoing operations. Key requirements include a Bachelor’s degree, 5+ years of experience, and an active DoD SECRET security clearance. The role involves advocating for clients and managing multiple customer accounts while supporting an agile environment.
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