USA_Project Manager
Job in
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-06-02
Listing for:
Varite, Inc
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Project Manager, Systems Analyst, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
GBaMS ReqID:
Job Description:
The Service Now Project Manager is responsible for planning| executing| and delivering Service Now implementation and enhancement projects.
This role ensures projects are completed on time| within scope| and aligned with business objectives while managing stakeholders| risks| and resources effectively.
Key Responsibilities
Project Management Lead end-to-end Service Now implementation projects (ITSM| ITOM| HRSD| CSM| etc.)
Define project scope| objectives| deliverables| and success criteria
Develop and maintain project plans| schedules| and budgets
Track project progress and provide status updates to stakeholders
Manage risks| issues| dependencies| and mitigation plans
Stakeholder Management Act as the primary point of contact between business| IT| and vendors
Engage with senior stakeholders to align project goals with business needs
Facilitate workshops| requirement gathering sessions| and steering meetings Service Now Delivery Oversight
Ensure adherence to Service Now best practices and delivery methodologies (Agile Waterfall Hybrid )
Coordinate with Service Now developers| architects| and platform teams Oversee design| configuration| testing| and deployment phases
Ensure proper documentation and knowledge transfer
Team Resource Management
Manage cross-functional teams including developers| testers| and business analysts
Allocate resources effectively and monitor performance
Foster collaboration and maintain team productivity Governance Compliance
Ensure compliance with organizational policies and governance standards
Maintain quality assurance throughout project lifecycle
Ensure proper change and release management processes are followed
Top 3 Required Skills:
1. Service Now Implementation Expertise (SPM, PPM, ITSM modules)
2. End-to-End Project Management (Agile/Hybrid delivery, PMP preferred)
3. Stakeholder Management & Communication (business + IT alignment)
Top 3 Preferred Skills:
1. Experience in Insurance / Financial Services domain
2. Exposure to Service Now AI/GenAI (Now Assist, automation initiatives)
3.
Experience with Demand Management and backlog prioritization
Essential Skills: Service Now Project Manager
Skills: Digital : Service Management
Experience Required: 8-10 years
Skills:
Category Name Required Importance Experience Skill Category Test1 _MN Digital : Service Management Yes 1 >7 years
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