ServiceNow Project Manager
Job in
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-06-02
Listing for:
Artech LLC
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Project Manager, Systems Analyst, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
Request
-1
Title: Service Now Project Manager
Locations: Frederick, MD
Duration: 6 Months
Salary Range: $45 - $53/Hour on W2 (All inclusive)
IntroductionThe Service Now Project Manager is responsible for planning, executing, and delivering Service Now implementation and enhancement projects. This role ensures projects are completed on time, within scope, and aligned with business objectives while managing stakeholders, risks, and resources effectively.
RequiredSkills & Qualifications
- Service Now Implementation Expertise (SPM, PPM, ITSM modules)
- End-to-End Project Management (Agile/Hybrid delivery, PMP preferred)
- Stakeholder Management & Communication (business IT alignment)
- 8-10 years of experience required
- Prior work experience at client or in client's Industry
Applicants must be able to work directly for Artech on W2
PreferredSkills & Qualifications
- Experience in Insurance / Financial Services domain
- Exposure to Service Now AI/GenAI (Now Assist, automation initiatives)
- Experience with Demand Management and backlog prioritization
- Lead end-to-end Service Now implementation projects (ITSM, ITOM, HRSD, CSM, etc.)
- Define project scope, objectives, deliverables, and success criteria
- Develop and maintain project plans, schedules, and budgets
- Track project progress and provide status updates to stakeholders
- Manage risks, issues, dependencies, and mitigation plans
- Act as the primary point of contact between business, IT, and vendors
- Engage with senior stakeholders to align project goals with business needs
- Facilitate workshops, requirement gathering sessions, and steering meetings
- Ensure adherence to Service Now best practices and delivery methodologies (Agile, Waterfall, Hybrid)
- Coordinate with Service Now developers, architects, and platform teams
- Oversee design, configuration, testing, and deployment phases
- Ensure proper documentation and knowledge transfer
- Manage cross-functional teams including developers, testers, and business analysts
- Allocate resources effectively and monitor performance
- Foster collaboration and maintain team productivity
- Ensure compliance with organizational policies and governance standards
- Maintain quality assurance throughout project lifecycle
- Ensure proper change and release management processes are followed
- Comprehensive health and wellness benefits
- Opportunities for professional growth and development
- Inclusive and collaborative work environment
For immediate consideration please click APPLY to begin the screening process with Alex.
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