Salesforce QA Sales Cloud and CTI
Job in
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-06-03
Listing for:
Diverse Lynx
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT QA Tester / Automation, IT Consultant, Systems Analyst, Technical Support
Job Description & How to Apply Below
Role:
Salesforce QA with Sales cloud and CTI (Computer Telephony Integration)
Location:
Frederick, MD 21704. Onsite 5 days a week
Duration: 6-12 months
Experience:
8+ Year
Rate:
Max $60/hr(C2C)
Role Overview:
- We are looking for a detail-oriented QA professional with strong experience in testing Salesforce Sales Cloud implementations and CTI (Computer Telephony Integration) solutions.
- The ideal candidate will ensure quality and reliability across Salesforce configurations| integrations| and customizations.
Testing Quality Assurance
- Develop and execute test plans| test cases| and test scripts for Salesforce Sales Cloud features and CTI integrations.
- Perform functional| regression| integration| and UAT testing.
- Validate workflows| automation| and security settings within Salesforce.
- Test CTI functionality including call routing| screen pops| and softphone integration.
- Identify| document| and track defects using tools like Jira or similar.
- Collaborate with developers and admins to resolve issues promptly.
- Ensure Salesforce configurations align with business requirements.
- Validate data integrity and system performance post-deployment.
- Maintain detailed test documentation and provide regular QA status reports.
- Create and update test cases for new features and enhancements.
- 3 years of QA experience with Salesforce Sales Cloud.
- Hands-on experience testing CTI integrations
- Familiarity with Salesforce declarative features and data model.
- Experience with QA Automation tools is a plus.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
Top 3 Required Skills:
" Salesforce Sales Cloud QA Testing
" CTI / Telephony Integration Testing (call routing, screen pops, softphone)
" Functional, Integration, and UAT Testing in Salesforce
Top 3 Preferred Skills:
" Jira or similar defect tracking tools
" Salesforce declarative features & data model knowledge
" QA Automation tools (nice to have)
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×