Technical Support Technician

Description

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Job Description

Technical Support Technician

Contract:

Frederick, Maryland, US

Salary Range: 20.00 - 24.00 | Per Hour

Job Code: 369600

End Date:
Days Left: 29 days, 4 hours left

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Company: E-commerce Industry
Job Title:
Technical Support Technician
Employment Type:
Contract (6+ Months)
Location:
Frederick, MD (Onsite - 5 Days/Week)
Shift:
Morning Shift : 8AM EST - 5:00 PM EST
Schedule Options:
Monday to Friday

Pay: $20-$24/hr

Key Responsibilities:

Infrastructure & Deployment

• Monitor incoming tickets, project requests, and change orders.
• Plan and implement assigned projects following established processes and standards.
• Estimate project requirements including time, resources, and cost.
• Follow all change management procedures throughout project execution.

Physical Network & Hardware Work

• Deploy and maintain structured cabling and network hardware.
• Work hands-on with vendors for installations and ensure quality of work.
• Troubleshoot cabling, network connections, and physical components during deployment.

Cross-Functional Collaboration

• Collaborate with Network TPMs, engineers, and internal teams.
• Provide clear and timely updates to all stakeholders.
• Stay current with new technologies, hardware, and process updates.

Safety & Standards

• Maintain strict adherence to safety, security, and data center operational standards.
• Lift, rack, and move equipment weighing up to 40 lbs as required.

Required Qualifications

• 2+ years of cabling and networking experience.
• 1+ year of experience working in a data center environment (or similar hands-on hardware environment).
• Basic understanding of IT hardware, servers, and network components.
• Strong understanding of TCP/IP networking fundamentals.
• Ability to lift and rack equipment up to 40 lbs safely.
• Strong communication skills and ability to follow detailed work instructions.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.

Job Requirement

• Cabling
• TCP/IP
• Fiber Optics

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Vaibhav Kumar

Apply Now