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TS​/SCI Poly: xService Desk Ticket Coordinator

Job in Frederick, Frederick County, Maryland, 21701, USA
Listing for: Mission First Inc.
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: TS/SCI with Poly: 24x7 Service Desk Ticket Coordinator
A leading service provider in Maryland is seeking U.S. citizens with an active TS/SCI with Polygraph for a Service Desk role. Responsibilities include managing ticket queues and ensuring high service levels. Candidates should have substantial customer service experience, strong communication skills, and familiarity with ITSM tools. The ideal applicant will thrive in a dynamic environment with strong time management abilities.
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