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IT Consultant Data Analyst

SLA Metrics & Service Delivery Analyst

Job in Frederick, Frederick County, Maryland, 21701, USA
Listing for: Mission First Inc.
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    IT Consultant, Data Analyst
  • Business
    Data Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A service management company located in Maryland is seeking an SLA Ticket Auditor to analyze and gather data supporting operations and improve service delivery. The role includes managing performance against service level targets and collaborating with teams to enhance metrics and reporting capabilities. Candidates must be skilled in data analysis and problem resolution. This position offers a chance to influence operational efficiencies and cost reductions.
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