DCO Tech, Compute Services

Key Job Responsibilities

• Performing server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on analysis of operational issues
• Helping to interview, train and onboard new team members

• Lifting and moving material up to 40 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation

• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
• This role supports data centers in various operational stages; the position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

• Experience in computer networking
• Experience with computer hardware troubleshooting and repair
• Can lift and rack equipment up to 40 pounds

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

USA, MD, Frederick - 30.00 - 54.00 USD hourly

USA, VA, Dulles - 30.00 - 54.00 USD hourly

USA, VA, FREDERICKSBURG - 30.00 - 54.00 USD hourly

USA, VA, Fredericksburg - 30.00 - 54.00 USD hourly

USA, VA, Haymarket - 30.00 - 54.00 USD hourly

USA, VA, Herndon - 30.00 - 54.00 USD hourly

USA, VA, MANASSAS - 30.00 - 54.00 USD hourly

USA, VA, Manassas - 30.00 - 54.00 USD hourly

USA, VA, Sterling - 30.00 - 54.00 USD hourly

• Amazon does not sponsor immigration for H-1B, TN, and other non-immigrant visas for this role.
• Lump sum stipend will be provided to eligible candidates who relocate for this position.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.