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IT Help Desk Manager - Service Excellence Lead
Job in
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-06-07
Listing for:
CACI International Inc.
Full Time
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
CACI International Inc. is seeking an experienced IT Help Desk Manager to oversee a service desk team at National Harbor, MD. The role involves managing operations for over 20,000 users, ensuring timely resolutions of incidents and service requests.
The ideal candidate must have 10+ years in IT service management and strong ITIL knowledge. This hybrid position offers a competitive salary and robust benefits, ensuring a balance between work and personal life.
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