Technical Support Specialist II — Client IT & Onsite Expert
Job in
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-06-13
Listing for:
Port Cyber Corporation
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Port Cyber Corporation is seeking a Technical Support Specialist Level 2 to ensure prompt resolution of client support requests. The role involves both remote and onsite client support, requiring strong knowledge in Windows and Mac environments, Microsoft 365, and networking.
The ideal candidate will have technical expertise in tier 1 and 2 support and a passion for delivering exceptional customer service. Responsibilities include responding to incidents, maintaining documentation, and assisting with hardware deployment.
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