More jobs:
On-Site IT Help Desk Technician; Final Secret Clearance
Job in
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-07-18
Listing for:
KaylaTek®
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Kayla Tek in the United States is seeking an entry-level IT support specialist to provide phone, email, and web assistance to users at Joint Base Andrews, MD, 100% on site. You will greet customers, determine the call's nature, open tickets, escalate when needed, and document status updates until resolution, ensuring problems are resolved before ticket closure.
Minimum education:
an associate degree or training certificate; substitution of two years’ experience may be allowed; US citizenship
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