Business Analyst

Business Analyst

At Orases, we are dedicated to delivering innovative software solutions that empower our clients to achieve their business goals. We are seeking a dynamic and results-driven Business Analyst to join our team.

Orases builds custom software for clients across a wide range of industries, which means our analysts touch a lot of different problem spaces rather than maintaining a single product. You'll work on real systems with real users, alongside a team that invests in developing its people and gives you room to bring new tools and approaches into how we work.

Note:

Applicants must be U.S. based, able to work on East Coast time, and eligible to work in the U.S.

Flexible work options:
Work from our beautiful office in Frederick, MD, or remotely. We're looking for a Business Analyst or Business Systems Analyst with 2 or more years of experience who's ready to take ownership of their own work streams. You'll join a collaborative team building custom software for clients across a wide range of industries, which means a lot of variety and a lot of chances to learn something new.

You'll report to a Senior Business Analyst or Team Lead who's there to support you, remove roadblocks, and help you grow, while you take the lead on the day-to-day analysis and testing work for your projects.

Above all, we're looking for someone who's a good teammate: adaptable, easy to work with, and steady when priorities shift.

This job description does not cover all duties and responsibilities. Team members may be asked to take on additional tasks as needed, which may or may not be directly related to their primary role, based on business requirements.

Requirements and Documentation

• Facilitate requirements gathering sessions with client stakeholders and translate discussion into clear, buildable documentation
• Write business requirements, user stories, acceptance criteria, and process flows with minimal rework
• Produce wireframes and workflow diagrams to support requirements discussions
• Maintain project documentation so it stays accurate as scope evolves
• Identify gaps, conflicts, and unstated assumptions in requirements before they reach development

Quality Assurance and Testing

• Own the QA cycle for assigned features: build test plans and cases, execute manual testing, and report results
• Perform functional, usability, regression, and cross-browser testing on custom web applications
• Write and maintain automated test scripts using AI-assisted or traditional testing tools
• Write defect tickets that developers can act on
• Track issues through resolution and verify fixes before release

UAT and Release Support

• Coordinate user acceptance testing, including preparing UAT documentation and guiding client testers through it
• Triage client UAT feedback into actionable tickets and distinguish defects from change requests
• Support release activities and post-deployment validation

Team and Process

• Manage your own ticket queue and flag risks early rather than after a deadline slips
• Collaborate directly with developers, designers, and project managers on scope, feasibility, and sequencing
• Serve as a primary point of contact across discovery, requirements, QA, and delivery on lean cross-functional teams
• Contribute improvements to team templates, processes, and standards

• Bachelor's degree or equivalent practical experience
• 2–5 years of experience in a Business Analyst, Business Systems Analyst, QA Analyst, or similarly hands-on delivery role
• Demonstrated experience writing requirements documentation and user stories that development teams have actually built from
• Hands-on experience testing web applications, including writing your own test cases and performing manual and automated testing
• Working experience with ticketing and documentation platforms;
  Atlassian suite (Jira, Confluence) preferred
• Comfortable working directly with clients and non-technical stakeholders, including delivering unwelcome news about scope or timeline
• Practical experience using AI tools (Claude, ChatGPT, or similar) as part of your day-to-day work: drafting documentation, analyzing requirements, summarizing meetings, or accelerating research
• Solid understanding of how web applications are structured, including basic familiarity with APIs, databases, and integrations
• Strong GSuite experience (Gmail, Drive, Docs, Sheets, Forms, Slides)
• Strong written communication: your documentation should be clear enough that it doesn't need to be explained
• Well-organized, deadline-driven, and able to manage competing priorities across more than one project
• Able to work independently with a senior team member available for guidance, rather than requiring day-to-day direction

• Experience with Claude specifically, including working with Projects, custom instructions, or MCP connectors
• Experience with data analytics, data mining, or SQL
• Familiarity with API integrations and how to investigate and document them
• AI-assisted…