Operation Coordinator

Maryland Rural Development Corporation (MRDC) is a private, nonprofit Community Action Agency (CAA) dedicated to addressing the needs of low-income individuals, families, and communities throughout rural Maryland. MRDC serves Caroline, Cecil, Harford, and Kent Counties, while also delivering programs and services throughout the Eastern Shore and Western Maryland. Through a wide range of community-based initiatives, MRDC works to empower individuals, strengthen families, and improve the quality of life within the communities it serves.

The Operation Coordinator is a multifaceted leadership position that supports the operational effectiveness of MRDC programs and services. The ideal candidate is a collaborative, mission-driven professional who is committed to community action and understands the critical role Community Action Agencies play in serving vulnerable populations. This individual must be adaptable, solution-oriented, and capable of thriving in a dynamic environment that values innovation, flexibility, and continuous improvement.

The Operation Coordinator is responsible for overseeing key operational functions that support the successful delivery of Head Start and agency-wide services. This position ensures that facilities, technology systems, and transportation operations are maintained safely, efficiently, and in compliance with all applicable regulations and agency standards.

The Operation Coordinator oversees the day-to-day operations and maintenance of Head Start facilities. This includes ensuring all facilities are safe, secure, well-maintained, and compliant with federal, state, and local health, safety, licensing, and regulatory requirements. The Operation Coordinator collaborates with facilities staff, contractors, vendors, and program leadership to coordinate repairs, preventative maintenance, facility improvements, and capital projects that support a high-quality learning and work environment.

The Operation Coordinator is responsible for the administration, maintenance, and coordination of MRDC's technology infrastructure and operational systems. This includes oversight of telephones, security systems, and other technology platforms essential to daily operations. The Operation Coordinator serves as the primary point of contact for technology support, equipment management, vendor relationships, system monitoring, and troubleshooting to ensure reliable and efficient agency operations of assigned areas.

The Operation Coordinator oversees the administration, safety, compliance, and daily operations of the Head Start transportation program. This position supervises transportation staff, including bus drivers and bus monitors, and ensures compliance with all applicable Head Start Performance Standards, Department of Transportation requirements, state and local regulations, and agency policies. The Operation Coordinator is responsible for maintaining safe, reliable, and efficient transportation services for children and families enrolled in the Head Start program while promoting a culture of safety and accountability.

• Oversee the maintenance, operation, and general condition of Head Start facilities to ensure they meet safety, health, and environmental standards.
• Coordinate with the Facilities Technician and external vendors to ensure timely repairs, preventive maintenance, and improvements.
• Coordinates regular inspections of facilities and systems (HVAC, plumbing, electrical) to identify and address issues proactively.
• Ensure compliance with local, state, and federal regulations, including fire, safety, and accessibility standards.
• Develop and implement safety protocols and emergency plans for the facility.
• Ensures all safety equipment (e.g., fire extinguishers, alarms) is properly maintained and operational.
• Leads and manages facility improvement projects, including upgrades and renovations, to ensure they are completed on time and within budget.
• Coordinates with contractors, vendors, management and leadership to oversee new construction or…