Car Wash Site Manager Job Frederick area,Maryland USA,Management

Join Our Team as a Site Manager at EDGE Express Car Wash!

Are you a hands-on leader who thrives on driving membership growth, developing talent, and delivering exceptional customer experiences? We’re seeking a Site Manager to own all aspects of our express car wash operations—from building a membership pipeline to coaching your team to close—while maintaining operational excellence across your site.

Your #1 Mission:

Turn first-time washers into loyal members. You’ll achieve this by:

Leading daily membership sales strategies (target: 10%+ conversion)
Training your team to master consultative selling
Analyzing sales data to spot trends and adjust tactics

This role will be for a new location set to open at the end of December. It has a projected start date is end of October, subject to change based on construction of the site.

Position Overview:

As Site Manager, you’ll be the CEO of your location
, responsible for:

Leading a high-performing team (hiring, training, and inspiring 15+ employees)
Driving membership sales and optimizing operational efficiency
Ensuring flawless execution of daily operations, maintenance, and customer service
Owning your site’s P&L with support from corporate leadership

Here’s what we offer:

Pay:Competitive wage as posted PLUS up to $25,000 in annual bonuses.
Flexible Pay:Choose your pay date! We partner with Wagestream so that you can withdrawal up to 50% of your paycheck after every shift! We make it easy for you to take control of your money.
Work Environment: Fun, team-oriented atmosphere where your contributions are valued
Perks and Freebies: Enjoy free car washes and FREE
mental health and financial
services and access to low cost telehealth
(less than $3 per paycheck) for all team members.
Health benefits:Access to dental, vision, disability, accident, and life insurance, and MORE when working 20+ hours per week.
Medical Benefits:Access to medical insurance for full-time team member.
Pet Insurance and Discounts
:
Get coverage and discounts for your fur-friends for as low as $11.75 per month!
Retirement Savings: 401(k) with company match to help you plan for the future
Paid Time Off: Start with two weeks of paid time off including vacation days and sick leave
Career Growth: Opportunities for advancement and hands-on training to help you develop your skills
24/7 Support: Direct access to HR, Marketing, District Manager, and owners for continuous guidance

Key Responsibilities:

Lead Your Team (30%):
- Recruit, train, and schedule a team of 15+ employees
- Foster a culture of accountability and excellence through coaching and recognition
- Conduct performance reviews and develop talent pipelines
Drive Revenue Growth (30%):
Provide exceptional customer service, ensuring an outstanding customer experience
Achieve monthly membership sales targets (10%+ conversion rate)
Analyze sales reports to identify trends and adjust strategies
Train staff on consultative selling techniques for memberships/add-ons
Oversee Operations (30%):
- Ensure 100% compliance with safety, maintenance, and cleanliness standards
Supervise daily operations, including facility opening, closing, and maintenance
Manage inventory, equipment repairs, and third-party vendor relationships
Perform routine equipment maintenance and troubleshoot operational issues
Resolve customer escalations and damage claims promptly

Control labor costs and minimize waste
Manage budgets and optimize expenses to achieve financial goals
Continuously evaluate and enhance operational and financial performance
Complete weekly cash reconciliations and audits

Who You Are:

A proven leader with 3+ years of management experience in crew management, customer service, or restaurant/hospitality (required)
Sales-driven – You live by metrics and know how to coach a team to crush…