Community Resource Program Manager

Exempt; full-time; 40 hours worked;
Monday-Friday; 8:00 a.m.

-5:00 p.m.; full benefits; grant funded

This professional class is responsible for overseeing and coordinating the Supporting Older Adults with Resources (SOAR) operations across multiple programs and agencies providing leadership, operational oversight, and cross agency visibility to support a unified, person-centered continuum of care. Positions in this class manages intake, screening, assessment, and service alignment processes with an emphasis on reducing duplication and maintaining regulatory compliance. Coordinates directly with Maryland Department of Aging regarding all referred expenditures related to Home Supports Program (HSP), the HSP waitlist, and Service Coordination.

The Program Manager leads interdisciplinary meetings, monitors key operational metrics, and ensures consistent documentation and reporting across MAP, AERS, DSS, and Service Coordination for Seniors.

NOTE:

The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate, with limited exception.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• Employee Health Center with no or low-cost primary and urgent care
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan
  • Vesting after 5 years of service
  • Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include:
  Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE:

Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

• Oversee day to day SOAR operations across MAP, AERS, DSS, and Service Coordination
• Lead interdisciplinary SOAR meetings and system flow coordination
• Budget management, expenditure tracking, and required fiscal reporting
• Program data monitoring, performance metrics, waitlist analysis, and reporting
• Coordination with MDOA on programmatic, fiscal, and compliance requirements
• Coordinate intake, screening, assessment, and service alignment processes to ensure seamless client flow and reduce duplication
• Maintain and update program documents, internal procedures, and workflow maps
• Perform other duties as assigned

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Associate’s Degree
• 5 years experience in program management, project management, aging and disability…