Engineering Operations Technician, DCC Communities

Engineering Operations Technician, DCC Communities

Job  | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you will maintain the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences and uphold an extraordinary 99.999% uptime.

Engineering Technicians are Amazon’s front line for hands‑on troubleshooting of electrical and mechanical equipment. You will maintain, operate, and troubleshoot mission‑critical facilities, including stand‑by diesel generators, three‑phase electrical systems, UPS units, PDUs, wet cell batteries, CRAC, centrifugal chillers, cooling towers, water chemical systems, air handlers, pumps, motors, and associated fire/life safety and building automation equipment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. You will support all AWS data centers, ensuring continuous customer access to the innovation they rely on.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Write technical documentation to support change management programs.
• Monitor daily work requests, manage resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors, and vendors, ensuring all work performed follows established practices, procedures, and local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule, with some locations having on‑call rotations.
• Role may support more than one location/site.

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

• 1+ years of experience in electrical or mechanical, or 1+ years of data center or mission‑critical facilities (e.g., hospital, military facility, public safety facility).
• High school or equivalent diploma.

• 2+ years of data center engineering experience.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

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The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

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