Solutions Technician

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Network Innovations

Frederick, MD

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Are you a mission-driven technical specialist who thrives on bringing complex hardware solutions to life? As a Solutions Technician, you will be responsible for the physical assembly, precise integration, and meticulous documentation of cutting‑edge hardware solutions within the Network Innovations U.S. Government (NIUSG) business unit. This is a high-impact, hands‑on role based entirely in our Frederick facility. You won’t just be looking at designs on a screen—you will directly build, wire, and test the tactical communication kits that support our nation’s most vital initiatives, ensuring they are perfectly prepared for low‑rate initial production and field deployment.

• Maintain a consistent, hands‑on in‑office presence in the Frederick, MD facility to draw parts from inventory, physically integrate hardware solutions in the shop/lab, document builds, and support logistics for packing and shipping.
• Execute the successful and efficient integration, documentation, and transition of custom solutions to low‑rate initial production and productization handoff phases.
• Deliver and support custom solutions including satellite, cellular/5G, and other RF architectures, ensuring systems effectively meet mission goals for providing, monitoring, and/or denying communications.
• Identify appropriate technologies to implement architectures within strict cost and timeline constraints; prioritize “off‑the‑shelf” solutions whenever possible to minimize in‑house custom designs.
• Collaborate cooperatively across Operations, Engineering, and Logistics to overcome physical build limitations. Focus on active, practical troubleshooting and achieving documented results.
• Deliver high‑quality project documentation, including wiring, power, signal flow, and control plane diagrams, bills of materials, and comprehensive build, activation, and troubleshooting guides.
• Deliver clear build and customer feedback to management and engineering teams to continuously improve solution quality, reproducibility, and field performance.
• Be prepared to travel globally to manage the technical aspects of installations, operations, and maintenance of customer equipment and networks.
• Assist in other duties as reasonably assigned.

• Background in at least two core disciplines (RF, networks, control systems, or tactical field kits) with proven success setting up multi‑orbit SATCOM (Starlink/Starshield, One Web, iDirect, Via Sat) and multi‑bearer 5G/cellular solutions using Peplink/Speed Fusion environments.
• Practical experience managing, wiring, and diagnosing power distribution systems within low‑voltage, tactical field kit environments (e.g., 12
  
  VDC vehicular platforms and universal 110/220 VAC power supplies).
• Demonstrated success delivering precise project documentation—including wiring, power, signal flow diagrams, and bills of materials—enabling internal teams or outsource manufacturers to seamlessly replicate physical builds.
• Proficiency with Microsoft Office products is required; hands‑on experience using Lucidchart or CAD to interpret or create blueprints and schematics is a definite bonus.
• 3+ years of hands‑on technical experience supporting U.S. Government/military programs in a lab/shop environment, with the self‑motivation to manage concurrent project builds independently under tight deadlines.
• Must possess a valid, unrestricted passport for global travel (up to 25%) and a commitment to lifelong learning in a rapidly evolving technical landscape.

Must be a U.S. Citizen and have at a minimum a DoD (Department of Defense) Secret clearance or be willing and able to obtain a security clearance.

This position is primarily based at our Frederick, MD facility to support lab and shop integration. While standard hours are 8:00 am to 5:00 pm, the role requires flexibility for surge support and travel (domestic and international) for equipment demonstrations and sales support. The successful candidate should expect to be on‑site 5 days a week, with occasional flexibility for remote work…