Registered Nurse - Gastroenterology

Tollhouse
501 West 7th Street
Frederick, MD 21701, USA

Tollhouse
501 West 7th Street
Frederick, MD 21701, USA

Frederick Health is seeking a Registered Nurse for Gastroenterology. This is a Monday to Friday 8am to 4:30pm position.

Performs clinical support duties for the providers in a medical practice setting while working at the top of licensure to facilitate patient care. The role of the RN is to effectively and efficiently act as a clinical liaison and resource for Medical Assistants and other clinical staff. The RN will engage patients to assist in coordination of care for continuous high quality outcomes.

Functions as point person to triage patient issues and concerns. The RN promotes and models effective communication to all staff, providers and patients.

This position supports the Frederick Health mission, vision, core values and customer service philosophy and adheres to the Frederick Health Compliance Program, including following all regulatory requirements and the Frederick Health Standards of Behavior.

• Fosters positive relationships between clinical staff and providers, therefore supporting a constructive and professional work environment.
• Provides input to practice manager and medical director with workflow development specific to practice needs
• Participate in Performance Improvement activities
• Act as Preceptor;
  Assist in training and onboarding of staff if needed
• Able to triage patients over the phone or in person to determine appointment need. Will assist patients who walk in and need immediate assessment. The RN will engage a provider for any emergency management of a patient’s condition.
• Works collaboratively with the access center to receive urgent patient phone calls. Responsible for monitoring and answering urgent phone line.
• Provide one on one education for patients related to disease management
• Is a clinical resource for other staff.
• is a clinical resource for other clinical staff.
• Maintains accurate EHR;
  Includes documentation from outside sources for up to day medical records.
• Collaborate with team members to address patient medical concerns, assure quality outcomes, and achieve optimal health maintenance
• Assists support staff with clinical concerns.
• Assign tasks to support staff as needed. Ensures staff at appropriate level of licensure complete tasks.
• Works collaboratively with Practice Leadership to guide support team
• Communicate directly with patients regarding test results and plan of care within scope of RN license and expectations of designated Physician Practice protocols.
• Attendance at staff meetings/in-services.
• Clinical coverage as necessary;
  Flexibility in working at other locations as necessary.
• Other duties as assigned

• Must have current CPR certification.
• Demonstrates in-depth knowledge of established standards for patient care.
• Demonstrates effective interpersonal skills towards diverse patient population.
• Demonstrates effective verbal and written communication.
• Demonstrates leadership skills, decision-making skills, and ability to problem solve.
• Demonstrates knowledge of infection control standards and EOC standards.
• Strong organization skills with ability to prioritize and multi-task.
• Ability to triage patients in person or over the phone and determine an urgent vs. non-urgent and/or emergency need.
• Must abide by HIPAA law and maintain a high level of confidentiality.
• Excellent computer skills, knowledge of Electronic Medical Records.
• Knowledge in operations of basic medical and emergency equipment.
• Pleasant, caring and professional personality.
• Availability and flexibility to work at other locations

• 2- 3 years of experience in medical practice or clinic setting.
• Current unrestricted licensed Registered Nurse in the state of Maryland.
• If applicable, must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups:
  Neonate (0 thru 30 days)
• Infant (31 thru 12 months)
• Child (13 months thru 12 years)
• Adolescent (13 years thru 17 years)
• Adult (18 years thru 65 years)
• Geriatric (66+ years)
• If applicable,…