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Quality Assurance Manager

Job in Frederick, Frederick County, Maryland, 21701, USA
Listing for: eTRANSERVICES
Full Time position
Listed on 2026-07-20
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist - Analyst/Manager, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
  • Develop, implement, and maintain quality assurance procedures, review workflows, and deliverable checklists supporting task order execution.
  • Review management and technical deliverables for completeness, consistency, formatting, traceability, and alignment to contract requirements prior to submission.
  • Support quality oversight for reports, dashboards, SOPs, risk registers, RMF artifacts, vulnerability reports, incident response documentation, and other contract outputs.
  • Coordinate with the Program Manager and task leads to track deliverable readiness, internal review cycles, comments resolution, and final quality acceptance.
  • Monitor compliance with internal standards and applicable NIH, HHS, NIST, FISMA, and RMF documentation expectations.
  • Identify quality issues, process gaps, recurring deficiencies or documentation inconsistencies and recommend corrective and preventive actions.
  • Maintain quality records, review logs, and lessons‑learned documentation to support continuous improvement.
  • Assist in establishing templates, style guides, and content standards for recurring program deliverables.
  • Support internal audit readiness, artifact collection, and response coordination for management reviews or external assessments.
  • Provide trend analysis and recommendations to improve reporting quality, process discipline, and deliverable consistency across the program.
Required Qualifications
  • Bachelor’s degree in Business, Quality Management, Information Systems, Cybersecurity, Technical Writing, or related field; equivalent experience may be considered.
  • 5+ years of experience in quality assurance, quality management, compliance review, or document/process control supporting federal IT or cybersecurity programs.
  • Experience reviewing complex management or technical deliverables for compliance, quality, and contractual alignment.
  • Strong attention to detail and ability to manage multiple deliverables and review cycles under deadline.
  • Strong written communication skills and ability to apply structured quality standards across varied document types.
  • Working knowledge of federal program documentation practices and quality controls.
  • Ability to collaborate with cross‑functional technical teams and program leadership.
  • Ability to obtain and maintain a Public Trust clearance.
Preferred Qualifications
  • Experience supporting HHS, NIH, or other federal civilian health IT or cybersecurity contracts.
  • Familiarity with RMF, FISMA, POA&M documentation, vulnerability reporting, incident reporting, or audit support artifacts.
  • Experience with document control, quality management systems, SharePoint, and workflow tracking tools.
  • Certification in quality management, process improvement, or project management is preferred.
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