Quality Control Manager​/BPRP Manager

Job Summary

The QCM/BPRM Manager ensures that the product or service we provide is fit for the intended purpose, is consistent and meets both external and internal requirements. The QCM/BPRM MANAGER has full authority and responsibility for assuring performance objectives and standards identified in the contract are met. This includes legal compliance and customer expectations. The QCM/BPRM MANAGER coordinates the activities required to meet quality standards.

The QCM/BPRM MANAGER manages through inspections and evaluations of the processes in working areas to ensure compliance with contract PWS, government regulations, industry and ISO 9001 standards. The QCM/BPRM MANAGER also monitors and advises on the performance of the quality management system (QMS), produces data and reports on performance, measuring against set standards. The QCM/BPRM MANAGER liaises with other managers and staff throughout the organization to ensure that the quality system is functioning properly.

Where appropriate, the QCM/BPRM MANAGER advises Top Management on QMS changes and the implementation. The QCM/BPRM MANAGER assists management with training to enable others to achieve quality objectives. Ensures the Quality Management System (QMS) conforms to the requirements of the ISO 9001:2015 standards.

• Responsible for administration of the Quality Management System (QMS)
• Authority to act on behalf of the Contractor, and direct removal, rework, or replacement of defective materials or poor-quality workmanship.
• Performs inspections, identifies corrective and preventive actions, and performs follow-up activities.
• Key contact with customers and responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.
• Prepares and documents quality plans, policies, procedures and summaries, to include subcontract activities.
• Plans and conducts internal audits.
• Verifies Contractor furnished PM records, cards, tags, or logbooks are attached to or placed near each piece of equipment in a conspicuous location.
• Maintains the confidentiality of sensitive quality and company proprietary information and promotes quality awareness.
• Maintains the Subcontractor Performance Evaluation program coordination and documentation.
• Performs duties of management representative to ensure the integrity of the QMS is maintained.

• High school diploma or general education degree (GED). Some college preferred.
• At least two years minimum experience in quality control evaluation and reporting in the fields of construction or facility management work and a minimum of two (2) years of experience working in comparably sized health facilities within a CDC inspected, DoD cognizance, facility operating at BSL-2, 3, & 4 as identified by the CDC and NIH.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Proven ability to develop Quality Plans and Procedures.
• Knowledge of principals and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to communicate orally and in writing.
• Valid State issued Driver License required.