Service Technician

The Service Technician is a very important role in the success of TNT Services Group. This role provides a high level of hands-on field assistance in a support role with the assigned Lead Technician. In this support role you will be assisting the Lead Service Technician in the completion of work orders, which includes installing and servicing window and door components into new homes before the homeowner takes possession.

The Service Technician will provide a high level of support to the Lead Tech to assist in remediating any warranty related issues during the contracted and warranty period phase.

• Assist with install window and door screens
• Assist with checking window and door operations during screen out task
• Assist with window and door hardware per the contracted agreement, per local and state county codes
• Assist with broken or defective glass, sash, door slabs and window/door components that require remediation
• Assist with repair/investigate window and door leaks and technical issues
• Assist in making sure team bins in the service shop stay organized
• Assist with lead tech to meet a team goal completion rate of 90% or better weekly, monthly, and quarterly
• Assist with maintaining company vehicles, including normal maintenance, washing and keeping the inside clean and stock with parts