Service Navigator II Youth

Non-exempt (compensatory and/or overtime eligible); full-time; 40 of hours worked;
Monday-Friday 8:00 a.m.

-5:00 p.m.; full benefits; grant funded

The Services Navigator for Youth (Ages 16-24) supports RAP Program participants by helping young adults access services, develop goals, build life and career readiness skills, and successfully navigate community resources. The Navigator provides individualized guidance, facilitates connections to education and employment pathways, coordinates outreach, manages caseloads, oversee waitlist processes, and contributes to data collection and program improvement. Supervision is received from the Human Services Manager.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• Employee Health Center with no or low-cost primary and urgent care
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan
  • Vesting after 5 years of service
  • Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include:
  Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE:

Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

• Advocate for young adults’ needs by providing guidance, informal counseling, and referrals to appropriate community agencies and supports
• Manage a caseload of youth ages 16-24, ensuring they are connected with RAP services, community programs, and employment/education pathways
• Provide coaching in areas such as interpersonal communication, health and safety, workplace readiness, financial literacy, and independent living skills
• Offer support to participants engaged in career readiness, GED preparation, ESOL, parenting education, and other center-based activities
• Assist youth in identifying strengths, setting personal, educational, and career goals, and track their progress toward those goals
• Monitor developmental and life skills milestones relevant to older adolescents and young adults
• Develop and implement community engagement strategies that strengthen connections between youth and essential community resources
• Identify gaps in youth-focused services and help shape program improvements to increase accessibility and effectiveness
• Participate in waitlist planning and implementation to maximize youth enrollment and service capacity
• Conduct data collection, tracking, and analysis to support program evaluation and service enhancement
• Complete required Maryland Family Network and Family Partnership intake and documentation
• Participate in mandatory and optional trainings, webinars, and professional development
• Support outreach activities and community events that engage young adults and promote RAP services
• Transport youth participants using a County vehicle when needed
• Maintain accurate computerized files, daily logs, progress notes, and service outcomes
• Perform other duties as assigned

To perform this job successfully, an employee must be able to perform all essential functions…