Delivery Dispatcher

Overview

Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Delivery Dispatchers.

As a Delivery Dispatcher, you will be the person our customers rely on to get assistance when they need it. You will prepare records and distribute delivery tickets to Delivery Drivers in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities.

• Use communication and active listening skills to devise efficient solutions.

• Scheduling deliveries and providing instructions for Drivers according to urgency.
• Reviewing routes, monitoring and adjusting deliveries.
• Ensuring deliveries are dispatched and completed.
• Documenting all customer accounts encountered.
• Communicating with other Dispatchers, Drivers, Service Technicians, Managers, and other departments.

As a Delivery Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customer and coworkers.

• High School Diploma or Equivalent.
• 1-2 years prior dispatch experience preferred.
• Prior experience in a customer service setting a plus.
• Proficiency with the MS Office Suite, MS Outlook and web navigation.
• Ability to work well in a fast paced environment.

• Medical coverage (F/T staff).
• Retirement savings.

Full Time - Regular

$22.00 - $24.00 hourly.

This company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest.

Providing this information is strictly voluntary. If you do not choose to answer these questions, you may select "Decline to Identify" for each question.