Warehouse Associate - Shipping Department

Warehouse Associate – Shipping Department

About Shepherd Electric Supply

Since 1892, Shepherd Electric Supply has been the first call when complex, time‑critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.

Every order that leaves the Baltimore branch passes through the shipping department. When shipping is accurate – right product, right quantity, right documentation – customers stay on schedule and Shepherd’s reputation holds. If it isn’t, the entire chain breaks.

We Keep Our Promises:
Every outbound order you touch is a promise Shepherd made to a customer. The Shipping Associate ensures right product, right count, right label – each time. If something is off before it leaves the dock, you catch it. If it goes out wrong, someone’s job site feels it.

We Stay Hungry:
You notice what slows the shipping floor down and you say something. You look for a smarter staging sequence, a faster verification habit, a better way to document exceptions.

We Grow Together:
Shipping works with the warehouse team, counter sales, and dispatch every day. Clean communication on priorities and timing means the whole branch executes better.

We Own It:
If an order is short, you resolve it before it stages. If documentation is missing, you track it down. If something looks wrong, you stop and ask.

We Go Above & Beyond:
You make sure will‑call orders are staged before customers arrive. You flag time‑critical shipments before dispatch asks. You see what’s coming and you get ahead of it.

• Outbound Order Accuracy & Fulfillment
  • Pull, verify, and stage outbound orders accurately – right product, right quantity, right destination, every time.
  • Confirm shipping documentation is complete and accurate on every outbound shipment before it leaves the dock.
  • Conduct a final physical check on staged orders to catch discrepancies before they become customer problems.
  • Ensure will‑call orders are staged, labeled, and ready before the customer arrives.
  • Coordinate with counter sales and dispatch on priority‑flagged or time‑critical orders.
• Shipping Documentation & Compliance
  • Generate and verify bills of lading, packing slips, and delivery confirmations for all outbound shipments.
  • Document all shipping exceptions – shortages, substitutions, split shipments – clearly and promptly.
  • Maintain accurate records of outbound activity in the warehouse management system.
  • Flag documentation errors or system discrepancies to the Warehouse Manager before they leave the building.
• Inventory Integrity at the Dock
  • Pull orders accurately from bin locations and confirm picks against order documents.
  • Return mis‑picks, over‑pulls, and damaged product to proper locations immediately.
  • Report recurring pick errors or bin location discrepancies to the Warehouse Manager for root‑cause review.
  • Treat every inventory discrepancy at the dock as a signal, not an inconvenience.
• Equipment, Safety & Facility
  • Operate pallet jacks, hand trucks, and shipping equipment safely in compliance with Shepherd standards.
  • Conduct pre‑shift equipment checks and report maintenance needs before they become failures.
  • Keep the shipping area organized, labeled, and clear of hazards – aisles open, staging zones clean.
  • Maintain safety compliance at your workstation and alert leadership to unsafe conditions immediately.
  • Continuous Improvement: surface workflow friction, recurring errors, or staging inefficiencies to the Warehouse Manager.
  • Cross‑train on receiving and warehouse floor functions to build team flexibility.
  • Support onboarding of new shipping team members by modeling accuracy standards and Shepherd values.

• Outbound orders leave the dock accurately – right product, right quantity, complete documentation – every shift.
• Will‑call orders are staged and ready before customers arrive, without being asked.
• Shipping exceptions are documented and communicated the same day they occur.
• The shipping area is organized, hazards are…