Wine Host — Tasting Room Ambassador

Description

Job Title: Tasting Room Ambassador – Main Street

Location: Main Street Tasting Room

FLSA Classification / Pay Type: Non-Exempt / Hourly

Salary Grade: DOE (Depends on Experience) + tips and commissions

Reports To (Title): Hospitality Manager

Direct Reports: None

Date Created or Revised: 07-31-26 (orig.); 09-17-26 (rev.)

Summary

As a Tasting Room Ambassador, you are the face of our brand and the vessel through which we share our wine through intimate experiences with all our guests. You highlight our dedication to 100% Texas wines, our wine growing philosophy, and our dedication to terroir and unique wines. You showcase our Main Street tasting room, bringing an intimate taste of our estate-grown Texas wines to guests in the heart of town.

Most importantly, you have the ability to create a memorable tasting experience for every guest, acting as a brand ambassador and effectively communicating our winery philosophy in a steady paced environment, with a focus on our guests.

At William Chris Wine Company we are always looking for talented candidates. We would like to have your information on file when we do have openings within our team. Please feel free to apply.

Compensation Includes

• Competitive hourly pay + gratuity

• Overtime pay at 1.5x regular rate for hours worked beyond 40/week, per the Fair Labor Standards Act (FLSA)

• Gratuity pooling/allocation administered in compliance with FLSA § 3(m) and the Texas Minimum Wage Act

• Healthcare benefits for full-time employees

• Opportunities for training

• 50% discount on most wines in the WCWC portfolio

• Free monthly wine allocation depending on tenure

• Access to the Hill Country Wine Academy courses at a discounted rate

• A great team to work with in a beautiful environment

• ...and more!

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Share our wine experience with our guests by discussing our vineyards, our wine growing philosophy, and our minimalistic &

artistic approach to winemaking

• Adhere to all TABC requirements including but not limited to avoiding over serving any guest(s), avoiding serving any underage

guest(s), and maintaining a current TABC certificate

• Sell our wine and present our wine club and alternative experiences to all guests

• Enhance the guest's experience by serving wine and food at events as necessary

• Maintain a healthy, safe, positive, welcoming work environment for one's self and co-workers

• Complete required daily duties to ensure the best guest experience, including but not limited to bar prep, cleaning, stocking, and

merchandising

• Greet ALL guests upon arrival in a positive, welcoming manner and always set a positive first impression

• Seamlessly flow from a fast-paced environment to a more intimate tasting experience

• Always present oneself in a professional, clean, reliable, and trustworthy manner on and off premises

• Follow all William Chris Wine Company policies and procedures, including but not limited to the emergency plan, dress code, and

employee handbook

• Focus on repetitive tasks, such as polishing glasses, for an extended period of time in a positive, efficient manner

• Take direction and feedback and stay on task in a constantly changing environment

Other Duties

• Additional duties as assigned

Requirements

Competencies

• Sales & customer service experience

• Adaptability and flexibility

Supervisory Responsibilities

• No supervisory responsibilities

Work Environment

• Tasting room (inside, air-conditioned)

• Outdoor events (non-air-conditioned, various locations)

Physical Demands

• Ability to remain standing and actively working for up to 10 hours with limited breaks

• Ability to lift up to 45 lbs. repeatedly

• Ability to work in multiple…