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Senior Data Insights Analyst — Workforce Optimization
Job in
Fredericksburg, Gillespie County, Texas, 78624, USA
Listed on 2026-09-04
Listing for:
GEICO
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence
Job Description & How to Apply Below
GEICO is seeking a Senior Data Insights Analyst to optimize workforce planning and performance in the Contact Center. You will leverage data to drive insights, forecasting, and staffing optimization across the organization.
Required are 4+ years in workforce analytics, strong SQL and Power BI skills, and experience with WFM platforms like AWS Connect, NICE, or Alvaria. This role offers hybrid work with in-office collaboration three days per week.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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