Accounts Receivable Specialist - Billing & Payment in Fredericksburg

Accounts Receivable Specialist

Total Comfort, in partnership with ARS, is part of the nation's largest provider of residential HVAC, plumbing, and electrical services. With more than 7,000 team members and over 45 years of experience, we offer the stability of a national organization with the support of a local team. We are seeking an experienced Accounts Receivable Specialist with a strong background in high-volume billing and payment application.

This is a dedicated accounts receivable position-not an accounts payable or general clerical role.

What We Offer

• Insurance benefits available after 31 days of employment
• Low-cost medical insurance options starting at $5 per week
• Dental and vision insurance
• Health Savings Account and Flexible Spending Account options
• 401(k) with company match
• Paid time off and holiday pay
• Company-paid life insurance
• Full-time, year-round employment
• Opportunities for continued professional growth

Responsibilities What You'll Do

• Prepare and process accurate customer invoices in a high-volume environment
• Apply customer payments to the correct accounts and invoices
• Research and resolve unapplied payments, short payments, over payments, and account discrepancies
• Review customer accounts to ensure payments and credits are posted accurately
• Reconcile accounts receivable transactions and maintain accurate account balances
• Correct billing errors and issue adjustments or credits when appropriate
• Respond to internal and external questions regarding invoices, payments, and account balances
• Maintain complete and accurate billing and payment records
• Assist with month-end accounts receivable reporting and reconciliation
• Prepare daily and weekly billing and payment reports
• Work closely with operations and accounting teams to resolve billing issues promptly

Qualifications What We're Looking For

• At least 2 years of recent accounts receivable experience required
• Hands-on experience with billing and payment application required
• Experience working with a high volume of invoices and customer payments
• Strong attention to detail and ability to identify account discrepancies
• Proficiency with accounting software and Microsoft Excel
• Strong organizational, problem-solving, and communication skills
• Ability to manage competing priorities and meet billing deadlines
• HVAC or home-services industry experience is helpful but not required