IME Coordinator

The IME Scheduling Coordinator is responsible for scheduling and coordinating appointments with clients, IME providers/physicians and patients. This position ensures client‑specific requirements for provider specialty and location are met and that all ancillary services are coordinated. This is an onsite role.

• Schedules and confirms appointment dates and times with physicians' offices
• Communicates with clients/customers regarding appointment scheduling, physician CV's, appointment changes, missed appointments/cancellations, and receipt of medical records and/or images
• Prepares and sends exam notification letters daily
• Coordinates with the client to obtain required medical records prior to examination
• Timely chart preparation by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination
• Communicates with physicians, clients and/or patients regarding any schedule changes. Responsible for submitting client invoice and/or issue to accounting if charges are incurred
• Coordinates ancillary services such as transportation and translation, when needed. Ensures the appropriate steps are taken to cancel/reschedule services upon appointment change or cancellation
• Answers incoming calls and emails; handle inquiries appropriately in a prompt, friendly and professional manner
• Processes and maintains spreadsheets for provider payments utilizing Cor Vel internal programs
• Submits invoicing for IME/peer reporting
• Organizes and maintains document storage and record keeping in reporting system
• Follows strict state guidelines regarding forms and timelines
• Additional duties as assigned

• Excellent written and verbal communication skills
• Ability to work on several concurrent tasks, meet deadlines, and prioritize workload with minimal direction
• Strong interpersonal, time management, and organizational skills
• Comfortable interacting with all levels of staff as well as individuals outside of the organization
• Ability to work both independently and within a team environment
• Exceptional decision‑making and problem‑solving abilities
• Ability to maintain confidentiality
• Proficient in Microsoft Office (Excel, Word, and Outlook)

• Minimum of 3 years’ experience in administrative support roles
• High school diploma or equivalent, college degree preferred or equivalent combination of education and experience
• Experience in a medical office preferred

Cor Vel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job‑related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

Pay Range: $13.38 - $23.42 per hour

Cor Vel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.