Administrative & Systems Specialist

About Us

1

Luv Foods is a fast-growing artisanal beverage, spice, and food company. Our products and Services are crafted for the discerning shopper who values authenticity, quality, and impact.

We are on a mission to bring to the world the very best of the West African Cuisine. Our product and services are distinguished by our Unmatched Flavor Innovation, Radical Ingredient Integrity, Authentic Homemade Style Craftsmanship and Meaningful Local Sustainability.

We are looking for an Administrative/System Specialist with a proactive mindset who values efficiency and precision.

We are seeking a highly proficient and detail-oriented Administrative & Systems Specialist to support our operations. The ideal candidate will be a tech-savvy professional who leverages tools like Salesforce, Advanced Excel, and Quick Books to streamline processes, maintain data integrity, and provide critical operational support. This role is perfect for an administrative expert who enjoys using technology to solve business problems.

Salesforce Administration (40%)

• Manage and maintain the integrity of our customer database within Salesforce.
• Create and generate custom reports and dashboards for sales, marketing, and management teams.
• Update customer records, track interactions, and support the sales pipeline process.
• Assist in training new users on basic Salesforce functionality and best practices.

Financial & Data Management (30%)

• Utilize Quick Books for basic bookkeeping tasks: processing invoices, recording expenses, and managing accounts payable/receivable.
• Use Advanced Excel (pivot tables, VLOOKUPs, complex formulas, charts) to compile, analyze, and present data.
• Prepare monthly financial and operational reports for management review.

General Administrative Support (30%)

• Provide high-level administrative support to [the team/a specific executive].
• Manage complex calendars, schedule meetings, and coordinate travel.
• Prepare professional correspondence, documents, and presentations.
• Maintain organized digital filing systems.

Required

Qualifications & Skills:

• 3+ years of experience in an administrative role with proven technical proficiency.
• Hands-on, professional experience with Salesforce CRM (reporting, dashboard creation, data management).
• Advanced proficiency in Microsoft Excel (including pivot tables, VLOOKUP, IF statements, and data visualization).
• Experience with Quick Books Online or Desktop for essential bookkeeping tasks.
• Exceptional organizational skills and impeccable attention to detail.
• Strong written and verbal communication skills.
• Ability to handle sensitive information with the highest degree of integrity and confidentiality.

• Salesforce Administrator certification is a strong plus.
• Associate’s or Bachelor’s degree in Business Administration, Finance, or a related field.
• Experience in Food & Beverage Industry