Scheduler, Administrative​/Clerical

As a Home Care Scheduler with SYNERGY Home Care, you will have the opportunity to make a meaningful difference in the lives of our clients by providing exceptional care and support. We are seeking a highly organized and detail-oriented individual to join our team in Fredericksburg, VA. If you are passionate about delivering personalized care and have a strong commitment to client satisfaction, we encourage you to apply for this exciting full-time opportunity.

As a Home Care Scheduler/Office Assistant
, you will be responsible for scheduling and coordinating caregiver assignments for clients. You will communicate with clients and caregivers regarding schedule changes, confirmations, and updates, while maintaining accurate and up-to-date records of caregiver availability and client appointments. You will also resolve scheduling conflicts, track and report on scheduling metrics, and support the onboarding of new caregivers.

• Schedule and coordinate caregiver assignments for clients
• Communicate with clients and caregivers regarding schedule changes, confirmations, and updates
• Maintain accurate and up-to-date records of caregiver availability and client appointments
• Resolve scheduling conflicts and ensure coverage for all client needs
• Collaborate with the care management team to optimize scheduling and service delivery
• Track and report on scheduling metrics, including missed visits and staffing gaps
• Support onboarding of new caregivers by scheduling training and orientation sessions

• Previous 1 year experience in scheduling, healthcare administration, or homecare coordination
• Preferably with experience using Axis Care
• High school diploma or equivalent; associate degree preferred
• Excellent organizational, multitasking, and time-management skills
• Strong written and verbal communication skills
• Proficiency with scheduling software, Microsoft Office Suite, or other related tools
• Ability to work flexible hours, including occasional evenings or weekends as needed
• Knowledge of homecare industry standards and HIPAA compliance preferred

• Bi-Weekly Pay through direct depositr
• Performance-based raises twice a yea
• Flexible schedules and ability for on-call caregivers to choose their work hours
• 401(k) & insurance benefits for eligible full-time employees
• Time-and-a-half pay for overtime and holidays
• Employee recognition programs

• Initial virtual interview
• Final in-person interview at Fredericksburg Office
• Job offer
• Complete your pre-employment requirements
• Day 1 with us!