Customer Experience Lead
Job in
Fredericksburg, Stafford County, Virginia, 22401, USA
Listed on 2026-05-21
Listing for:
UGI Corporation
Full Time
position Listed on 2026-05-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Provides real-time support to Customer Experience Advocates.;
Assists agents with questions and escalated customer requests or issues.;
Demonstrates subject matter expertise in all products, services, and systems.;
Explains, instructs, and mentors others to effectively deliver customer care.;
Provide recommendations to supervisors about agent coaching opportunities.
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