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Customer Experience Lead (Fredericksburg, VA)
Job in
Fredericksburg, Stafford County, Virginia, 22401, USA
Listed on 2026-08-21
Listing for:
UGI Corporation
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Lead and mentor Customer Experience Advocates to deliver high-quality customer care;
Provide real-time support to the team and escalate issues as needed;
Deliver training for new hires and skill development;
Support Customer Experience Supervisor and lead team huddles/read department meetings;
Identify process improvements and drive performance enhancements
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