Mortgage Loan Officer - Fredericksburg Area

Responsibilities

• Provide quality member service to meet Mortgage Lending management and Member Experience team standards.
• Interview members and prospective members for first mortgage loans, including purchase and refinance transactions.
• Assist members and prospective members in understanding the home ownership process and related mortgage products, including conventional and government lending programs.
• Present mortgage options that balance leverage and affordability.
• Consistently communicate with members regarding their application status (approval, denial, additional documentation) and current interest rates.
• Ensure interest rates are locked in accordance with VACU policies.
• Conduct preliminary underwriting reviews to assess secondary market standards or VACU guidelines.
• Submit complete applications to underwriting using computer technology.
• Assist in obtaining information for timely processing of all mortgage loans.
• Verify supporting documentation, including employment history, deposit information, and other application documents.
• Communicate with mortgage lending management about file status and issues or concerns for a particular loan.
• Promote VACU mortgage products and realty services through finance seminars and cross‑promotion of other VACU financial services.
• Assist in developing marketing strategies to deepen mortgage relationships and opportunities with members, prospective members, VACU partners, builders, and realtors.
• Maintain excellent working relationships with Sales, Processing, Underwriting, and Closing team members.
• Review, calculate, and prepare loan documentation necessary for underwriting, including income documents, bank statements, credit reports, employment history, underwriting reports, reserves, cash to close, and federal government exclusionary lists.
• Maintain a thorough understanding of investor and VACU requirements for various loan products, including conventional and government mortgages.
• Stay current on state‑specific loan and closing transactions to ensure timely closings.
• For converted pre‑qualified loans, prepare files for underwriting and closing to meet secondary market standards or VACU guidelines.
• Update the mortgage loan origination system promptly.
• Assist with the preparation and scheduling of residential loan closings.
• Comply with Regulations B, C, X, and Z regarding required disclosures, including the Good Faith Estimate, Truth in Lending, Potential Transfer of Servicing, and Adverse Action forms.
• Ensure compliance with FACT and FDPA (Flood) regulations.
• Maintain data integrity and accuracy of all loans, aiming to minimize audit exceptions reported monthly by internal and external audit teams.
• Comply with all published enterprise‑level policies and procedures, including risk‑management policies.
• Complete required ongoing enterprise‑level training, including BSA, OFAC, and Information Security.
• Report all risk‑management policy violations in accordance with policy.
• Assist with testing new product and program releases and upgrades for the mortgage loan origination system.
• Help management investigate audit exceptions and formulate responses.
• Assist Post‑Closing in obtaining outstanding documentation for all closed mortgage loans.
• Contribute towards team and departmental goals.
• Other duties may be required and assigned.

• Education:
  
  High School Graduate;
  College graduate preferred.
• Significant conventional and government loan experience required.
• Excellent knowledge of mortgage documentation and federal, state, and local real estate regulations.
• Prior experience building dealer/Realtor relationships and marketing mortgage products preferred.
• Retail and branch banking experience preferred.
• Experience using EMPOWER automated underwriting system a plus.
• NMLS active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) required.

• Excellent oral and written communication skills.
• Strong customer service and sales ability, demonstrated by a monthly funded loan volume of $1,000,000.
• Strong problem‑solving and organizational skills.
• Ability to analyze financial information.
• Team player.
• Computer experience required.
• Overtime and/or Saturday hours may be required.

• Ability to sit for long periods of time.
• Infrequent lifting or carrying of objects up to 10 pounds.

Virginia Credit Union is an Equal Opportunity Employer.