DCO Tech, Compute Services
Listed on 2026-05-27
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IT/Tech
IT Support, Systems Engineer, Technical Support
o: | Amazon Data Services, Inc.
- A19
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. The Data Center Technician position involves in-depth hardware and network diagnostics, physical repair, and participation in on‑call rotations.
Amazon does not sponsor for immigration, including H‑1B, TN, and other non‑immigrant visas for this role.
A lump sum stipend will be provided to eligible candidates who relocate for this position.
Key Responsibilities- Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, respond to operational incidents that impact service availability, and carry out routine network, server hardware, and operating system repairs to contribute to overall availability of AWS services.
- Serve as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
- Perform on‑call duties and participate in scheduled maintenance and change management activities.
- Contribute to documentation and process improvement initiatives based on analysis of operational issues.
- Help to interview, train, and onboard new team members.
- Lifting and moving material up to 40 pounds.
- Working in cramped and/or elevated locations.
- Bending, lifting, stretching, and reaching.
- Standing and walking for up to 8+ hours a day.
- Ascending and descending ladders, stairs, and gangways safely and without limitation.
- Ability to travel to or commute between data center locations as needed.
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
- Travel frequency will vary based on business needs and operational status of assigned facility.
- Must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
- Take ownership of technical issues brought by customer base, engaging other teams when needed to drive resolution.
- Show a strong aptitude for troubleshooting and problem solving.
- Solve problems at root and step back to understand the broader context.
- Maintain service level agreements through proactive issue detection and reporting.
- Act in the absence of direction or support.
- Improve effectiveness through process innovation.
Diverse Experiences: AWS values diverse experiences and encourages candidates who do not meet all preferred qualifications. The team operates in an inclusive culture that welcomes bold ideas and empowers individuals to own projects to completion. The team includes software, hardware, and network engineers, supply chain specialists, security experts, and operations managers, all focused on safety, security, and cost‑effective capacity.
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need accommodations, please visit (Use the "Apply for this Job" box below)..
The base salary range for this position is 30.00 - 54.00 USD hourly. Your package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon also offers comprehensive benefits including health, dental, vision, prescription, life insurance, 401(k) matching, paid time off, and parental leave. Learn more at .
Locations:
- USA, MD, Frederick - 30.00 - 54.00 USD hourly
- USA, VA, Dulles - 30.00 - 54.00 USD hourly
- USA, VA, FREDERICKSBURG - 30.00 - 54.00 USD hourly
- USA, VA, Fredericksburg - 30.00 - 54.00 USD hourly
- USA, VA, Haymarket - 30.00 - 54.00 USD hourly
- USA, VA, Herndon - 30.00 - 54.00 USD hourly
- USA, VA, MANASSAS - 30.00 - 54.00 USD hourly
- USA, VA, Manassas - 30.00 - 54.00 USD hourly
- USA, VA, Sterling - 30.00 - 54.00 USD hourly
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