System Engineer; Tier 2

System Engineer (Tier
2)

Location:

Fredericksburg, VA

Extreme Data Technologies (XDT) is seeking a highly technical and extremely motivated individual to join an ever changing support environment. As a system engineer, the candidate must have hands on network infrastructure and design experience with enterprise level networks. The candidate must have familiarity with DoD Networks and have an active Top Secret clearance. Selected candidate will be responsible for network administration, analysis, configuration, maintenance and security functions.

This position will require expert research utilizing a technical library database and providing support and solutions via telephone, email and website inquiries. The nature of these inquiries includes but is not limited to requests for information regarding electronic surveillance solutions, communications devices, technical capability information, lawful intercept processes and procedures, technical gaps, tactical solutions, technical articles, technical white papers and user manuals.

The candidate will need to be able to accommodate various scheduling hours as the helpdesk will operate on a 24 hour per day, 365 day a year schedule. As a team member, the candidate will contribute towards process improvement, and will be need to have the ability to perform testing and evaluation of networks.

• Over 10 years overall IT experience
• Active Top Secret Clearance
• CCNA, Security+, MCSE
• Hands on and demonstrated expertise with network infrastructure and design capabilities
• Flexibility in scheduling hours in order to meet 24 hr. per day 365 day a year support needs
• Strong network security ability
• Knowledge of electronic surveillance solutions, communications devices, technical capability information, lawful intercept processes and procedures
• Fault management techniques with ability to diagnose problems and provide fast resolution
• Strong documentation skills
• Experience and strong knowledge of Army Networks, Active Directory, Exchange, latest Windows Server technology
• Strong ability to perform research of technical library databases and providing technical solutions to clients
• Call center experience within a division of law enforcement would be preferred

• CISSP
• MCSE
• BA