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IT Support Engineer

Job in Fredericksburg, Stafford County, Virginia, 22403, USA
Listing for: Amazon
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, Cybersecurity
Salary/Wage Range or Industry Benchmark: 72000 - 88000 USD Yearly USD 72000.00 88000.00 YEAR
Job Description & How to Apply Below
Position: IT Support Engineer I
Amazon is seeking an IT Support Engineer I to deliver high-quality technical support across a fast-paced, customer-obsessed environment. You will troubleshoot hardware, software, networking, and identity/access issues for onsite and remote employees, ensuring high availability of critical tools and services. Responsibilities include resolving tickets, managing incidents, documenting solutions, and partnering with engineering and operations teams to drive root-cause analysis and continuous improvement.

You'll leverage data and automation to reduce recurring issues while learning Amazon technologies and growing your technical career in IT & Technical Support.
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