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Technical Service Representative

Job in Fredericksburg, Stafford County, Virginia, 22403, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-08-02
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Provide technical support to in-house personnel, authorized distributors, and customers regarding sold Kaeser products.
  • Respond to inquiries from branches and distributors regarding part numbers and product manuals.
  • Document component failures and troubleshooting methods.
  • Analyze data to diagnose compressor problems.
  • Perform inspection and failure analysis of returned components as required.
Requirements
  • High School Diploma required; college degree preferred.
  • Good communication skills/phone skills required.
  • Computer skills, including proficiency in Google Suites.
  • SAP experience preferred.
  • Regular physical attendance at the worksite.
  • Minimum 1 year of customer service experience.
  • Minimum 1 year of experience in the electrical or mechanical industry.
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