Data Center Controls Tech, Deployment; AWS

Job Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost.

This role is an exciting opportunity for someone passionate about customer experience, who can think and act globally, and who can contribute to major new innovations in building controls and automation.

The Data Center Global Controls team is part of the Controls organization and is looking for a Controls Technician to support the Service & Construction of Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. The position requires a technical background with experience in installing, troubleshooting, operating, and maintaining field sensors, controllers, wiring, networking, and programming associated with industrial controls systems.

The technician will participate in the installation, testing, troubleshooting, and startup of equipment and controls system associated with the BMS and EPMS deployments.

• Deploy, service, and upgrade BMS and EPMS systems across multiple data centers.
• Mentor and train facilities team members on operation and control of the BMS and EPMS systems.
• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations.
• Manage small to medium size projects and programs.
• Perform point-to-point checkouts between field devices and controllers.
• Conduct first-line diagnostics, troubleshooting, and maintenance of programming code and hardware associated with the BMS and EPMS.
• Provision servers, controllers, industrial PCs, and network configurations; test communication between third‑party devices and controllers or servers.
• Install, replace, configure, and calibrate sensors.
• Read and understand electrical schematics, control panel drawings, and close‑loop controls.
• Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Support commissioning and system‑level testing.
• Create red‑lined drawings and documentation of systems.
• Follow change management process to generate work requests and methods of procedures.
• Participate in factory‑witnessed tests at vendors or panel builders’ facilities.
• Perform other tasks as assigned by the manager.
• Recommend design improvements based on consultation with users and system operation.
• Analyze root cause during testing and commissioning.
• Ensure all personnel on site use proper safety methodology.
• Work on‑call and on a rotating schedule when required, and respond to after‑hours emergencies.
• Perform service activities such as monitoring or reviewing ticketing systems, performing root‑cause analysis, and prioritizing tasks.
• Actively manage service agreements, vendor labor scheduling, quality assurance, and financial invoice review.
• Use Microsoft Suite, including Word, Excel, and One Note.

• Walk jobsites in uneven terrain and work at heights and from ladders.
• Regularly use hands, fingers, reach with hands and arms, stoop, kneel, crouch, or crawl.
• Lift and/or move up to 49 pounds; participate in group lifts for 50 pounds or more.

• 1+ years of technical work with computer systems and technology components.
• 1+ years of electrical or mechanical experience, or 1+ years in data center or mission‑critical facilities (e.g., hospital, military, public safety).
• Technical degree or Associate degree with one year of experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.

• 5+ years of project management in data centers or comparable critical infrastructure.
• Knowledge of critical data center…