Nurse Navigator - Quality and Patient Safety

Start the day excited to make a difference...end the day knowing you did. Come join our team.

The Nurse Navigator coordinates the care of, and provides education to, defined patient populations to ensure evidence-based clinical care, promote patient self-management and achieve optimal clinical outcomes. This position participates in and supports process improvement initiatives to achieve evidence-based care and organizational goals. The Nurse Navigator collaborates with hospital leadership and healthcare providers across the care continuum to ensure patient and program needs are met.

• Coordinates care of the inpatient to include:
  • Identification of patient/family readmission risk factors and barriers to care
  • Adherence to evidence-based clinical guidelines
  • Resource utilization
  • Development of an individualized plan of care to include appropriate referrals
  • Development of a transitional/post-discharge plan of care to reduce risk of readmission
  • Communication of relevant patient and plan of care information across care continuum
• Provides/reinforces education to patients, families and caregivers to support patient self-management and achieve optimal clinical outcomes.
• Analyzes and identifies readmission trends through chart review, patient/family interview and staff engagement, and develops processes to reduce readmissions.
• Collaborates with leaders, physicians, nurses, allied health professionals and support staff across the care continuum to ensure program needs are met and facilitates improvement of outcomes.
• Develops and implements protocol and processes to support provision of evidence based care in defined patient population.
• Develops educational material and trains Associates involved in the care of defined patient population.
• Actively participates in meetings and other care initiatives that support identified patient populations, eg, Readmission, Mortality
• Participates in regulatory reviews, as requested, to support hospital surveys and/or certifications.
• Maintains competency of current evidence-based clinical guidelines for care of defined patient population through avenues such as self-education, attendance of conferences and participation in local/national networks.
• Performs other duties as assigned.

• Registered Nurse licensed to practice in the state of Virginia required.
• Associates Degree in Nursing is required. Bachelors Degree in Nursing is preferred.
• Minimum of 5 years' clinical experience in the acute care setting required.
• Experience with electronic health records and computer proficiency with applications such as MS Word, Excel, and Access is preferred.
• Demonstrated ability to work collaboratively with physicians and other healthcare providers in a professional manner.
• Strong assessment, verbal and written communication skills, and organizational/time management skills.
• Must be able to work autonomously, prioritize daily tasks and caseload activities to meet patient needs and turnaround times.
• Must be comfortable with process changes and able to reprioritize goals.
• Must possess solid listening skills and empathetic personality and demonstrate ability to utilize intuitive skills to engage diverse patient populations.

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Physical Requirements: Constant (67-100% of workday) use of arms and hands; frequent (34-66% of workday) standing, walking, and sitting; occasional (0-33% of workday) bending, stooping, and squatting; ability to lift 35 lbs.; ability to push and pull up to 20 lbs.; auditory and visual skills to include color determination.

Mental Requirements: Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team. Capacity to cope with difficult situations. Ability to tolerate irregular hours including evenings, nights, and weekends.

Environmental Requirements and Exposure Hazards: Potential risk of exposure to radiation and toxic chemicals. Potential for exposure to blood borne pathogens; must be able to wear appropriate personal protective equipment.

"It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates."