Reconditioning Estimator Auditor Specialist

* Assist with Warranty Claims and Reconditioning
* Review vehicles after the condition report (and possibly, a test drive) is completed. Check for accuracy and update/add/delete damage lines when inaccurate.
* Suggest recon work to estimators, inside/outside coordinators, and clients to improve vehicle values and condition report grades.
* Suggest method of selling/announcing vehicles during the approval/audit process.
* Verify mechanics have correct test drive notes/information/codes related to repairs needed; if not, inform the test driver/management,
* Verify mileage/odometer for every vehicle; communicate with management when changes are made.
* Verify body work/paint times for suggested recon work.
* Add images to CR/damage lines for additional views of damage if missing or hard to see.
* Use Smart Approve technology and tablet
* Understand various account certification levels, NAAA guidelines, Arbitration guidelines, and light system; use this knowledge to qualify vehicles appropriately during sign off and suggest recon work to "upgrade" vehicles
* Communicate with others via email and phone as needed to verify information, suggestions, pricing, vehicle issues, etc.
* Perform responsibilities and any other duties assigned by management independently or with little to no supervision
* A high school diploma/GED and 3 years of experience in a related field; or any degree/certification beyond high school and 1 year of experience; or 5 years of experience in a related field.
* Volkswagen experience a plus
* Proficiency in Microsoft Outlook, Word and Excel.
* Excellent communication, interpersonal and customer service skills.
* Organizational skills
* Ability to lift and carry up to 25lbs (e.g. tools, equipment)
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus
* Safe drivers needed; valid driver’s license required.
* The ability to drive standard, automatic and electric vehicles.
* Ability to work 50% inside and 50% outside of your day; in all weather conditions

Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.
Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe.
From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.
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