Assistant Store Manager

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Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the market's dominant parts supplier. If this sounds like you, NAPA is seeking a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support learning and career growth within a dynamic team.
• Lead a successful team, support the store manager, and manage store operations in a fast-paced environment.
• Manage sales, profits, and customer service.
• Build, coach, train, and engage the team to deliver excellent customer care and achieve business results.
• Handle inventory protection, asset management, safety, and operational issues.
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas.
• Implement operational and marketing programs, aiming for continuous process improvements.
• Grow customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience or interest in the automotive aftermarket, hobby/DIY, or related fields.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and inventory management systems.
• Ability to lift 60 lbs.
• Bonus: automotive industry background, experience in retail or management, ASE Certifications, NAPA Know How.

Benefits & Culture

• Health benefits and 401K.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for career development and leadership support.

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GPC is an equal opportunity employer, committed to diversity and inclusion in all employment practices.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industry: Retail